Our Vision

Together we can unlock people's potential with clean water, decent toilets and good hygiene.
Without all three, people can't live dignified, healthy lives - no matter how hard they work to make the most of what they have. With all three, people can unlock their potential, break free from poverty and change their lives for good.

Our vision is a world where everyone, everywhere has clean water, sanitation and hygiene. Our mission is to transform the lives of the poorest and most marginalized people by improving access to clean water, sanitation and hygiene. Our values define our culture and unite us across the many countries in which we work. They are at the very heart of WaterAid - who we are, what we do and how we do it.

We treat everyone with dignity and respect and champion the rights and contribution of all to achieve a fairer world.


We are accountable to those whose lives we hope to see transformed, to those we work with and to those who support us.


We are bold and inspiring in our actions and words, and uncompromising in our determination to pursue our mission.


We work with others to maximize our impact, respecting diversity and difference in the pursuit of common goals.


We are creative and agile, always learning, and prepared to take risks to accelerate change.


We act with honesty and conviction and our actions are consistent with openness, equality and human rights.

WaterAid International

WaterAid International is our global governance structure. This is how the member countries coordinate activities and make decisions together. It is an integral part of achieving our ambitious global strategy. We bring together experience and expertise into a coordinated programme of work focused on fulfilling our vision of a world where everyone has access to clean water and sanitation.

WaterAid International was formally established in 2010 as part of WaterAid's development into a truly global organization. In 2013, WaterAid Canada officially became a member of WaterAid International.

WaterAid’s teams in Australia, Canada, India, Sweden, the UK, Japan and the USA help coordinate and fund operations across Africa, Asia, Central America and the Pacific.

Credibility and Excellence

WaterAid Canada places accountability at the forefront of our work, upholding the highest standards of practice through our policies. Our policies are benchmarked against best practices and include Gender Equality, Anti-Corruption, Accountability, Performance Assessment, Non-discrimination and Non-harassment amongst others.

We hold full accreditation with WaterAid International and comply with their global policies and practices, undergoing regular compliance reporting and audits by WaterAid International as well as our independent external auditors, Marcil Lavallée. Our organizational code of conduct and ethical guidelines include a strong commitment to the protection of men, women and children in their local communities.

Understanding and Managing Risk

Our strategic planning process incorporates an analysis of our strengths, weaknesses, opportunities and threats (SWOT) and risk mapping. The CEO and management identify appropriate mitigation strategies for operational risks, and the Board provides oversight. The Finance and Audit Committee of the Board assesses financial risks as part of the annual planning and budgeting process, and reviews quarterly financial reporting and analysis.

Photography: Copyright 2017 WaterAid/Behailu Shiferaw, WaterAid/Ernest Randriarimalala